Kyle W. Hinkle
Front-End Designer
hinkanator@gmail.com
Independence, MO 64053
(816) 806-0450
I am looking to join a collaborative team where I can use my experience building client relationships, understanding user workflows, and identifying pain points, to help design and implement sleek, intuitive software interfaces that enhance user experiences.
Experience
Uhlig, LLC.
Overland Park, KS
5 Years, 5 Months
Front-End Designer (July 2021 - September 2023)
• Created wireframes, low & high fidelity mockups and prototyping of software features & interfaces for multiple web and mobile software projects using Adobe XD, Figma, & Balsamiq
• Managed design ticket board in Jira & Confluence
• Assisted with building user stories, user journeys, user workflows, and empathy maps
• Collaboration with multiple teams in a Scrum/Sprint environment
Implementation Manager (February 2020 - July 2021)
• Devised strategy for, and led team of Client Implementation Specialists to meet aggressive target date for transitioning over 90 remaining clients into an updated software system
• Trouble-shooting, software ticket creation and software ticket management in Jira & Confluence
• Software configuration, configuration auditing, and manual software testing
• Created communication and provided training on new software features and bug fixes
Client Implementation Specialist (May 2018-February 2020)
• Software demonstration & training for portfolio of over 100 clients & internal team members
• Researching & understanding unique client workflows and pain points
• Software configuration, configuration auditing, and manual software testing
• Software troubleshooting and issue escalation
Mid-America Merchandising, Inc.
Kansas City, MO
3 Years, 6 Months
Program Inventory Manager, National Accounts (December 2014 – May 2018)
• Managed over $1.8 million worth of inventory of promotional products for Bayer CropScience brands
• Built & maintained client relationships with Bayer CropScience Brand Managers and ad agency contacts
• Made sales presentations and new product pitches to existing & new potential clients
• Oversaw and created content for eCommerce websites
Overland Park, KS
Go Local Interactive, LLC.
1 Year, 3 Months
• New business development efforts in my last month earned as much in sales as the previous six months combined
• Developed and implemented a new video product, which was marketed and sold to clients
• Supported SEO product monthly reporting and analysis
Marketing Coordinator (August 2012 - June 2013)
Interactive Marketing Intern (April 2012 - August 2012)
• Provided support for company's main product teams: Paid Search Advertising, Search Engine Optimization, Social Media Marketing
• Produced documents and graphics for new business development presentations
• Created video content
Starbucks Corporation
Lenexa, KS & Independence, MO
5 Years, 9 Months
Barista (February 2012 - November 2017)
• Customer service and building relationships
Education
Oral Roberts University
Tulsa, OK
2006-2010
Bachelor of Science, Mass Media Communication:
Public Relations & Advertising
• Graduated Magna Cum Laude
• Minor in French Cultural Studies
• Residential Advisor 2008-2009 & Summer 2009
Certifications
Agile Project Management Professional Certificate
Atlassian
March 2024
Career Essentials in Business Analysis
Microsoft
April 2024
UX Design Professional Certificate
Currently Enrolled
Courses Completed:
Foundations of User Experience (UX) Design
Start the UX Design Process: Empathize, Define, and Ideate
Build Wireframes and Low-Fidelity Prototypes
Conduct UX Research and Test Early Concepts
Create High-Fidelity Designs and Prototypes in Figma
Skills
• UX / UI Design
• Wireframing, Mockup & Prototyping
• User Workflow & Empathy
• Software Ticketing & Manual Testing
• Software Training & Presentation
&
Tools
• Adobe XD
• Figma
• Jira
• Confluence
• Balsamiq
• Adobe Creative Suite
&
Strengths
• Collaboration & Team Building
• Critical Thinking & Problem-Solving
• Creativity & Innovation
• Communication Skills
• Leadership